In this Article

Motif Sub-Processors

Last updated: April 2nd, 2026

Motif maintains an up-to-date list of all sub-processors below, including a description of their processing activities, the categories of personal data they process, and the locations where data is processed.

AI Service Providers

Sub-processor	Applicable Service(s)	Processing Activities	Location	Categories of Personal Data Processed
Google LLC (Vertex)	All Services	AI Model Provider	United States	Prompt inputs and outputs
OpenAI, LLC	All Services	AI Model Provider	United States	Prompt inputs and outputs
Runway AI, Inc.	All Services	AI Model Provider	United States	Prompt inputs and outputs

Hosting Infrastructure and Content Delivery

Sub-processor	Applicable Service(s)	Processing Activities	Location	Categories of Personal Data Processed
Amazon Web Services, Inc.	All Services	Cloud infrastructure provider	United States	Customer Data
Amplitude	All Services	Product analytics and usage tracking	United States	Identifiers associated with Customer accounts and their authorized users (such as in-product usage activity, user ID, and IP address)
Fathom Analytics	All Services	Website analytics	United States	Authorized User Data (such as IP address and usage activity)
Functional Software, Inc. (Sentry)	All Services	Application error tracking and monitoring	United States	Authorized User Data (such as user ID and IP address)
Google Cloud Platform (GCP)	All Services	Cloud infrastructure provider	United States	Customer Data
Metronome Technologies, Inc.	All Services	Usage-based billing and metering	United States	Customer billing and usage data
New Relic, Inc.	All Services	Infrastructure monitoring	United States	Authorized User Data (such as user ID and IP address)
Okta, Inc.	All Services	Identity and access management	United States	Authorized User Data (such as name and email address)
Stripe, Inc.	All Services	Payment processing	United States	Customer billing and payment information

Customer Communication and Support

Sub-processor	Applicable Service(s)	Processing Activities	Location	Categories of Personal Data Processed
Chameleon.io, Inc.	All Services	In-product user onboarding and guidance	United States	Authorized User Data (such as user ID and in-product activity)
Grain Intelligence, Inc.	All Services	Call recording, transcription, and analysis	United States	Customer-provided audio, video, and screen-share content; participant identity information (such as name and email address)
Pylon, Inc.	All Services	Customer service and technical support	United States	Requester identity information (such as name and email address); support ticket content

No items found.